COVID-19 protocol

Dear Customers,

We are going through an unprecedented health crisis. In order to guarantee you a most serene stay here is what we put in place.

HYGIENE PROTOCOL

Our rooms are cleaned from floor to ceiling daily.

The furniture, toilets, showers, door handles are cleaned, disinfected (*) after each reservation, or every 3 days depending on the length of your stay. We respect 4 to 5 hours of ventilation of the room between each reservation.

We provide you with sanitary kits for € 12 per kit, on order made at the same time when booking. This kit includes: a pair of gloves + disinfectant wipes + 1 mask / person + shower gel / shampoo (50 ml bottle) + soap in individual sachet.

(*) products used: Sanythol® floors and sink. Cilit Bang® bleach-free antibacterial disinfectant for tiled shower surfaces. St Marc® disinfectant wipes for sanitary ware, fittings and door handles.

Bed linen and towels are cleaned after each use by machine washing at 60 ° C.

Booking methods

You can book your stay directly on our website. For all reservations made between 10 and 90 days before the start of the stay, no deposit or deposit will be required. Only a verification of your credit card will be made with our bank to avoid fraud.

For last minute reservations and those made within a period of less than 9 days before the departure date of the stay, the entire stay will be cashed immediately.

Terms of cancelation

For all reservations made directly on our site until December 31, 2020, no fees will be charged in the event of last minute cancellation if and only if you notify us by email at: lamancinelaulan@gmail.com, until '24 hours before the planned date of your stay. We will ask you to specify in your email, to facilitate tracking, the number of your reservation, the name of the person who made the reservation, the date of the stay, and the name of the room reserved. Thanks for your understanding.

On no-show and without having notified us by email within 24 hours before the date of your stay, we will collect your entire stay.

Restoration

If you wish, you can have breakfast away from other customers, either on the various tables in the garden, on the terrace, in the dining room, while respecting the distances for your peace of mind.

For the dinner table, meals will be prepared with local products, using hygiene and sanitary standards. They will be served either on the terrace or on the garden tables or in the dining room, respecting the distances for your serenity.

We hope that these measures taken and applied during your stay will not take away our warm welcome to be the most pleasant. We will do everything possible to make your stay an unforgettable one.

Health posts

7km from the house, you will find a doctor's office in the commune of Vendays-Montalivet and in Queyrac

5km away you will find a pharmacy in the town of St Vivien de Médoc or 7km in the town of Vendays-Montalivet

15km from Lesparre Médoc hospital center